"Quality Through Innovative and Best Value Solutions"
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SERVICES
ACQUISITION SERVICES
Pre-Sales Support
- Requirements Analysis: Let us assist you with identifying the solution that best fit your needs. We do the research for you and match with the HP solution most compatible to your needs.
- Product Obsolescence: The product that you have been historically ordering will eventually become obsolete. We can assist you with identifying a replacement that has the same functionality and in most cases at a lower cost.
- Pricing: We can negotiate better pricing through HP/Compaq’s Toss Case/Big Deal Program. The Toss Case/Big Deal price list has products that are discounted beyond the already discounted NC State Term Contract prices. We customize a discount structure based on your organizations needs.
- Submit Quotes: Our quotes are valid for up to 30 days after quote is generated.
Post-Sales Support
- Monitor Order: We will keep you up-to-date as to the arrival of your purchase.
- Assist with DOA’s, wrong parts, wrong orders, RMA’s (Return Materials Authorization), and any other problems you may run into when your order arrives.
- Provide Technical Support Services.
- We will be your first point of contact for any updates, upgrades, including break and fix services.
- Keep you updated and assist with any promotional programs you may be eligible for (i.e. LearningPaq’s Program, rebates, points).
